Sales Policy

Effective Date: November 28, 2024

At Mystopic Handbags, we are dedicated to providing high-quality products and exceptional customer service. This Sales Policy outlines our terms for purchasing, order processing, shipping, and payment to ensure a smooth and transparent shopping experience.

1. Product Availability and Pricing

All products displayed on our website are subject to availability. While we strive to keep our stock levels up-to-date, there may be instances when an item is out of stock. If an item you’ve ordered becomes unavailable, we will notify you promptly and offer a full refund or suggest an alternative product.

Product prices are clearly displayed on our website at the time of purchase. All prices are listed in USD and include applicable taxes where required by law. However, prices may be subject to change without notice. Any changes in pricing will be reflected on the product page, and you will be notified before completing your order.

2. Order Confirmation

After placing an order, you will receive an order confirmation email with the details of your purchase. Please review the email to ensure that all items and quantities are correct. If you notice any errors or discrepancies, please contact our customer service team immediately to make the necessary adjustments before your order is processed.

3. Payment Methods

We accept various secure payment methods, including major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment methods available during checkout. All payment transactions are processed through secure third-party gateways to protect your sensitive financial information.

Please note that payment is only processed once your order has been confirmed. If there are any issues with your payment, we will contact you to resolve them. You will not be charged for items that are out of stock or unavailable.

4. Order Processing and Shipping

We aim to process all orders within 1-2 business days. Once your order is processed and shipped, you will receive a tracking number to monitor the delivery progress.

Shipping charges are calculated at checkout based on the destination and size of your order. We offer various shipping options, including standard and expedited delivery. Please review the available shipping methods and choose the one that best suits your needs.

For international orders, customs fees and import taxes may apply. These additional charges are the responsibility of the customer.

5. Sales Promotions and Discounts

Occasionally, we may offer sales promotions, discounts, or coupon codes for specific products or time periods. These promotions will be clearly displayed on our website, and the terms of each promotion will be outlined in detail. Promotions cannot be combined with other offers unless explicitly stated.

Please note that promotional offers may be subject to certain limitations, such as minimum purchase requirements, and may only be valid for a limited time.

6. Order Modifications and Cancellations

Once an order is placed, it is processed quickly to ensure timely delivery. However, if you need to modify or cancel your order, please contact us as soon as possible. If your order has not yet been processed, we will do our best to accommodate the change or cancellation. Once your order has been shipped, we cannot modify or cancel it, but you may follow our return and exchange policy for any changes.

7. Customer Support

If you have any questions or concerns about your order or the products you have purchased, please don’t hesitate to contact our customer support team at info@mystopic.click. Our team is available to assist you with product inquiries, order issues, and more.

8. Refunds and Returns

Please refer to our Refund and Returns Policy for information regarding our process for returns, exchanges, and refunds. We aim to ensure that all customers are completely satisfied with their purchase. If you are not happy with your order, we offer a 30-day return window for eligible items.

9. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages that may occur as a result of your use of our products or website. Our total liability is limited to the total value of the products purchased.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication. We encourage you to review this policy periodically for any updates.